Then on May 13th I received this note from one of the buyers of this item through the eBay internal messaging system:
Hi mate,I was already wondering if waiting so long it was normal, but I live in Spain and although normal mail usually takes 5-7 days, sometimes I have seen packages that took 3 weeks to arrive. So I decided to wait a little more until the maximum 15 business days that it could take according to fastmemoryman shipping note. I answer back my eBay pal:
I hope you don't mind me asking a question about a product we both recently purchased off FastMemoryMan. Regarding the Sandisk Ultra II 2 GB we purchased, have you received it yet? I am yet to receive it, and I am doubting whether the product was even shipped. If you could please reply with some of your own feedback to this item and its shipping, it would really help. I believe nobody on the purchases list has actually received the item, and it seems even fishier as he has raised the price by 30 USD recently.
-B.L
Hello,But anyway this note had raised all the alarms and a few days later, once the maximum shipping date passed, I reviewed the list of buyers of this product looking at their received feedback: Nobody had feedback from fastmemoryman after the sale starting date. Then I patiently went through fastmemoryman's feedback looking for the microcard buyers. This are the results (it was May 20th)
According to the vendor it was shipped on 24/April but I am still waiting for it. For Spain, where I live, is longer than normal, but sometimes has taken 1 month.
I doubt that FastMemoryMan wants to purpousely con us: with the number of sells he does it would make him more harm that benefit. Maybe we need to be a little more patient...
Anyway I will inform you of any development, please do the same with me. If this is a generalized problem maybe we can make more pressure with eBay or Paypal: You can contact me directly at xxx@xxx
| jacks555( 470) | US $25.00 | 1 | Apr-20-07 05:55:06 PDT | Transaction cancelled by seller.. | ||
| weltall_of_id( 36) | US $25.00 | 1 | Apr-20-07 23:47:19 PDT | | ||
| cameradevices( 838) | US $25.00 | 2 | Apr-21-07 10:49:15 PDT | | ||
| frakcturedkckc( 28) | US $25.00 | 1 | Apr-21-07 10:51:30 PDT | | ||
| ecila2002( 100) | US $25.00 | 1 | Apr-21-07 12:54:16 PDT | | ||
| mekong49( 13) | US $25.00 | 1 | Apr-21-07 13:55:42 PDT | | ||
| maxine39( 529) | US $25.00 | 1 | Apr-21-07 16:07:08 PDT | | ||
| zepolcorp( 19) | US $25.00 | 1 | Apr-21-07 22:06:56 PDT | | ||
| raj185( 300) | US $25.00 | 1 | Apr-22-07 05:26:57 PDT | | ||
| kadir786( 42) | US $25.00 | 1 | Apr-22-07 05:43:34 PDT | | ||
| h8yall( 82) | US $25.00 | 1 | Apr-22-07 15:53:26 PDT | | ||
| niqui7ladoo( 49) | US $25.00 | 1 | Apr-22-07 15:54:54 PDT | | ||
| dgj2301( 74) | US $25.00 | 1 | Apr-22-07 16:51:46 PDT | slowmemoryman. Never got Item, worst experience ever. waiste of time and money | ||
| pimt.06( 40) | US $25.00 | 2 | Apr-22-07 17:26:24 PDT | No delivery. No such item. Given swift refund. Recommend others do the same. | ||
| cvanne2( 97) | US $25.00 | 1 | Apr-23-07 05:24:58 PDT | | ||
| huntingcatfishcatcher( 37) | US $25.00 | 2 | Apr-23-07 07:15:09 PDT | Item not recieved, money refunded, thank you. | ||
| sopark112( 35) | US $25.00 | 1 | Apr-23-07 11:14:21 PDT | Never received product, but was reimbursed funds, Poor communcation | ||
| sopark112( 35) | US $25.00 | 1 | Apr-23-07 11:15:20 PDT | Never received product, but was reimbursed funds, Poor communcation | ||
| ppsaura( 36) | US $25.00 | 1 | Apr-23-07 11:29:51 PDT | | ||
| watkin6161( 34) | US $25.00 | 1 | Apr-23-07 12:30:30 PDT | | ||
| etaonri( 124) | US $25.00 | 1 | Apr-23-07 15:29:06 PDT | | ||
| jenareljam( 5 ) | US $25.00 | 1 | Apr-23-07 19:25:34 PDT | | ||
| francomo0( 18) | US $25.00 | 1 | Apr-24-07 02:53:37 PDT | | ||
| icemode*com( 317) | US $25.00 | 1 | Apr-24-07 04:48:23 PDT | | ||
| abbott0222( 17) | US $25.00 | 1 | Apr-24-07 05:23:47 PDT | | ||
| colinj66( 53) | US $25.00 | 1 | Apr-24-07 15:32:16 PDT | | ||
| emre.ayman( 30) | US $25.00 | 1 | Apr-24-07 22:00:25 PDT | | ||
| conquero_r( 50) | US $55.00 | 1 | Apr-26-07 04:19:20 PDT | | ||
| topdollars47( 4 ) | US $55.00 | 2 | Apr-27-07 06:05:14 PDT | | ||
| kko5947( 633) | US $55.00 | 1 | Apr-27-07 22:31:00 PDT | | ||
| ohhdit( 1 ) | US $55.00 | 2 | May-01-07 13:54:02 PDT | | ||
| bjdm1( 1 ) | US $55.00 | 1 | May-01-07 17:07:32 PDT | | ||
| unitedwarehousing( 6 ) | US $55.00 | 1 | May-02-07 12:51:33 PDT | | ||
| ziggy90127( 0 ) | US $55.00 | 1 | May-02-07 17:37:42 PDT | | ||
| gregdoherty( 23) | US $55.00 | 1 | May-04-07 19:37:35 PDT | | ||
| jdkovak( 1 ) | US $55.00 | 1 | May-04-07 20:16:18 PDT | | ||
| tintinonline( 7 ) | US $55.00 | 1 | May-07-07 08:19:18 PDT | | ||
| leverageleaders( 58) | US $55.00 | 1 | May-11-07 17:31:35 PDT | | ||
| dpcchung( 4 ) | US $55.00 | 1 | May-13-07 00:54:33 PDT | | ||
| daegunlee( 44) | US $55.00 | 1 | May-13-07 17:14:49 PDT | | ||
| study2show( 52) | US $55.00 | 1 | May-15-07 16:39:08 PDT | |
What! 41 users and the only feedback left was for 6 failed transactions!
After this I immediately emailed fastmemoryman both directly and through eBay:
Hello,He answered with a canned email explaining the shipping times and giving no solution but waiting. I raised a little the level:
I bought this item on 23/Apr/07 and you sent an email informing of shipment on 24/Apr/07. However I have not received the item yet, and I suspect that no other one in the list of buyers have (some of them have contacted me). I paid the insurance. Please give instructions urgently before I am forced to open complaints with eBay and Paypal.
Ok,His answer:
I live outside US, and the item was supposed to be shipped 19 business days ago (26 natural days).
I payed insurance so please I want my money back or that you send the product.
Either way I am completely sure that you have not sent this item to nobody in the list of buyers. I have searched all the feedback the buyers of this product have left and this is the result:...here there was the fedback table shown upwards....
So, as you can see nobody has received it and you have already refunded some of them. So it is clear this is not a shipping problem and you know. You have 48 hours until I will raise this matter with eBay, Paypal and your bond company.
Regards,
Hello,
please note that all packages are insured and a lost package claim can be filed if the package does not arrive in 45 business days from shipping. THE FOLLOWING SHIPPING TIMES ARE ESTIMATES AND NOT GUARANTEED DELIVERY TIMES AS WE CAN NOT CONTROL POSTAL DELAYS. If shipping from the US to a US address – 1-10 business days If shipping from the US to an International address – 5-15 business days If shipping from the UK to a NON US address – 3-7 business days 1. Items shipped from the US can be stuck in the border or be delayed due to American or English holidays. 2. If you still have not received your item within 45 business days from shipping, please contact us and we will take care of the issue. We understand that this may seem like a long time to wait but this is the insurance guidelines, not our own. Thank you
So he suggest that I wait 45 business days. This happens to be very convenient for fastmemoryman because Paypal claims have to be raised up to 45 natural days after sale. So if I were to follow his indications I could never raise a claim. Do anybody notice the same fish smell than me?
Time to go the official way. After a little investigation eBay sends me to Paypal Resolution Center where I describe my problem that is sent to fastmemoryman for him to answer back, as a first step of the process. To my surprise, instead of offering me a refund he answer immediately the following:
We reshipped your missing item on 05/17/2007 2:27 PM 284740 ...shipping address deleted.... and you should be receiving it promptly. We apologize that you did not receive a shipping notice for the reship.
Now I don't know what to think. Are they honest or just making time to try to fool me on reaching the claim deadline (Jun 10th)?
Meanwhile, I have decided to contact all buyers on the list and address them to this blog to have a place for sharing our experience and help each other. Please use the comments to participate.
Update: eBay only allows me to send messages to 5 users per day, so this is going to take some time. Any help would be useful.
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