How to get your money back

For some on the buyer's list, this is one of their first eBay transactions, and for most this can be the first that goes wrong. So, let's review what you need to do to get a refund.

The following recommendations are extracted from eBay help

Most common issues can be resolved by communicating directly with the seller, even before using buyer protection programs. eBay recommends following these steps in this order:

Step	Details	Timeframe
1. Check the item listing.	Review the seller's terms of sale, item description, and shipping and payment terms. Have you allowed enough time for the seller to receive and confirm payment?	First 10 days after the listing ends
2. Email the seller.	If you are still concerned, email the seller with your questions. If you don't have the seller's email address, you can request it from eBay or use the "Ask seller a question" link on the item listing page.	First 10 days after the listing ends
3. Check your email spam filters for messages from the seller.	It's possible that the seller is trying to email you but your spam filters are blocking the messages.	First 10 days after the listing ends
4. Check your own contact information.	It's possible that the seller is trying to email you but your contact information is incorrect. Go to "My Account" in My eBay and click on "Personal Information." Make sure your email address is correct.	First 10 days after the listing ends
5. Call your seller.	Request the seller's contact information and give the seller a call.	Request the seller's contact information and give the seller a call. Any time after completing the first four steps
6. File a complaint with PayPal.	If you paid with PayPal, please visit the PayPal Resolution Center to file a complaint. Your item may have enhanced protection through PayPal Buyer Protection. You must have a PayPal account in order to file a PayPal Buyer Protection claim. If you paid for the item with PayPal and did not create a PayPal account, you will be asked to do so before filing a claim.	First 45 days after the listing ends
7. Use eBay's Item Not Received or Significantly Not as Described process.	eBay's Item Not Received or Significantly Not as Described process is designed to make communication between buyers and sellers easier.	10 to 60 days after the listing ends
8. Contact your credit card company.	Credit card companies typically provide some level of identity and purchase protection. Contact your credit card company to learn more. Note: If you paid with your credit card through PayPal, we encourage you to try PayPal’s complaint filing process first.	First 45 days after the listing ends

Credit card companies typically provide some level of identity and purchase protection. Contact your credit card company to learn more.
Note: If you paid with your credit card through PayPal, we encourage you to try PayPal’s complaint filing process first.

And these are my additional advices in this case:

If you think that the seller is not acting in good faith, is a waste of time to email him directly because some of the next steps will force you to contact him again with the same claims. There are a lot of sellers than will not bother to answer you unless you go the "official" way.

If you don't know how to contact another eBay member look here.

If you used Paypal to pay, notice that the timeframe above is incorrect: Really, you have 45 days from the payment date, not from the listing end. And beware, fastmemoryman will try to fool you to wait 45 business days, claiming that is required by his insurance to act: If you do wait, you will loose the right to claim through Paypal.

You can read the details about Paypal's protection program here.

To start the Paypal claim process, login to your Paypal account and in the Resolution Center open a dispute about the eBay transaction: you will need to send a message to the seller with your claims and wait for his answer. At this stage Paypal does not participate, but the seller is forced to go "official" mode, and many times, if they think that anyway they will loose the claim, they will refund you to avoid further pain and problems with Paypal.

But if you are unable to resolve the dispute with the seller, you can escalate it to a claim with PayPal within 20 calendar days of opening the dispute. Again be careful, because fastmemoryman could try to make you reach the deadline with some trick. By escalating to a claim, you ask PayPal to review the case and decide the outcome.

In this case you can use the information in this blog to support your position. You can see in the statistics post that there are more refunds and open claims that received cards. Even if we assume that all cards in unknown status have been received, a 35% of the cards have not arrived and have already been refunded or have open claims: This can't be a problem with USPS. This means that either 16 or more buyers are crooks trying to fool poor fastmemoryman, or that fastmemoryman is trying to screw them. After googling "fastmemoryman scam" I think there is no doubt which way is it.